Delete your Lead On account

Lead On is made by Taylor Made Digital. You can delete your account and its data at any time, in one of three ways. Deletion is permanent and can’t be undone.

In the app

  1. Open Lead On and tap More, then Settings.
  2. Scroll to the bottom and tap Delete my account.
  3. Type DELETE to confirm, then tap Permanently delete.

Your account is deleted straight away and we email you to confirm.

On the web

  1. Sign in to Lead On with the same email, Apple or Google account you use in the app.
  2. Open Settings and follow the same steps as in the app.

By email

If you can’t sign in, email hello@lead-on.app from the address on your account and ask us to delete it. We may ask you to confirm it’s you. We delete the account within 30 days and email you when it’s done.

What gets deleted

  • Your account: name, email address, password and any Apple or Google sign-in link
  • Your walks, routes and completion history, including walks imported from Health Connect or Apple Health
  • Your photos and the route pictures made for your walks
  • Your home location, walking times, preferences and plans
  • Your reviews and trail updates
  • Your group memberships, RSVPs and challenge entries
  • Your notifications and suggestion history

If you signed in with Apple, we also tell Apple to remove Lead On’s access to your Apple ID.

What we keep

  • Copies of walks you shared that another walker has already added to their own account. Those belong to them now.
  • Groups you created stay for their other members, without your name on them.
  • Our database backups roll over within 30 days, so your data is fully gone from them after that.
  • Crash reports are kept for up to 90 days. They contain no health data and aren’t linked to your name or email.